Trevor is very comprehensive when explaining what can be done when problems arise ... My 14 Limited has a ton of miles and wear & tear of mile age is starting to show. The problem to be serviced was bigger than expected. Trevor showed me exactly what was happening ... then described several options for a remedy. Once the course of action was decided, Zak coordinated everything from parts to order and probable timeline to bring the bike back for the work. Trevor did a great temporary fix so I could keep riding in the meantime. I live 100 miles away, so this is a good thing. They try to have everything ready to go on that day so I can ride there and home the same day. Great service.
Thank you so much for the review Ed! Trevor and Zak are terrific at what they do and this sounded like a complex situation all in all and you came out the end a happy customer which is definitely our goal in everything that we do. We appreciate you taking the time to tell us and others about your experience. Safe riding!